Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at starbirdfood.click (the "Website") or any services offered by Starbird Chicken ("Company," "we," "us," or "our"). By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately discontinue use of our Website and services.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Website at starbirdfood.click, placing an order, or engaging with any content, feature, or service offered by Starbird Chicken, you ("User," "Customer," or "you") expressly agree to comply with and be legally bound by these Terms of Service, along with our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you and Starbird Chicken. If you are using our Website or services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall apply to that entity.

You must be at least eighteen (18) years of age to use our services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age. If you are under 18, you may only use our Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Description of Services

Starbird Chicken is a food service business that provides customers with access to a range of products and services, including but not limited to:

• Online ordering of food and beverages through our Website at starbirdfood.click
• Delivery services for food orders placed through our platform or third-party delivery partners
• Pickup and carry-out order processing through our Website or associated mobile applications
• Catering inquiries and group order services
• Loyalty, rewards, and promotional programs as offered from time to time
• Nutritional information and menu browsing services
• Customer support and communication services
• Gift card and promotional voucher redemption

The availability of our food products and services may vary based on your geographic location, applicable laws and regulations, operational hours, and inventory availability. Starbird Chicken reserves the right to modify, suspend, expand, or discontinue any aspect of its services at any time without prior notice to you, and shall not be liable to you or any third party for such modifications or discontinuations.

All food products offered through our Website are subject to applicable federal, state, and local food safety regulations, including those enforced by the United States Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA). Our menu items are prepared in commercial kitchen environments and may be subject to cross-contamination with common allergens. Customers with food allergies or dietary restrictions are strongly advised to review all allergen information available on our Website and to contact us directly with specific questions before placing an order.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order
• Maintain and promptly update your account information to ensure it remains accurate and complete
• Maintain the security and confidentiality of any account credentials, passwords, or login information associated with your use of our services
• Promptly notify us of any unauthorized use of your account or any other breach of security
• Use the Website and services only for lawful purposes and in accordance with these Terms
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Website and services
• Take responsibility for all activity that occurs under your account

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities in connection with your use of our Website or services:

• Using the Website for any unlawful purpose or in violation of any applicable law or regulation, including without limitation the Federal Trade Commission Act (FTC Act), the Computer Fraud and Abuse Act (CFAA), or any state consumer protection statutes
• Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website
• Transmitting or uploading any viruses, malware, ransomware, Trojan horses, or any other malicious code intended to damage, disrupt, or interfere with the functioning of the Website or any connected systems
• Engaging in any form of data mining, scraping, crawling, or harvesting of content or personal data from our Website without our express prior written consent
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity
• Submitting false, misleading, or fraudulent orders, reviews, feedback, or other content
• Interfering with or disrupting the integrity or performance of the Website, its servers, or the networks connected to it
• Using automated scripts, bots, or other automated means to access, interact with, or collect data from the Website
• Attempting to reverse-engineer, decompile, or disassemble any software or systems used in connection with the Website
• Posting or transmitting any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable
• Using our services to engage in fraudulent chargebacks or payment disputes without legitimate cause
• Reproducing, duplicating, copying, or selling any portion of our Website, services, or content for commercial purposes without our express written permission
• Attempting to circumvent or manipulate any loyalty programs, promotional offers, discount codes, or pricing structures in ways not authorized by Starbird Chicken

We reserve the right, in our sole discretion, to investigate and take appropriate legal action against anyone who we believe, in our sole discretion, violates this section, including without limitation removing content, suspending or terminating account access, and reporting such users to law enforcement authorities.

4. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, photographs, images, audio and video clips, digital downloads, data compilations, software, and the overall "look and feel" of the Website (collectively, the "Content"), is the exclusive property of Starbird Chicken or its content suppliers and is protected by applicable United States and international intellectual property laws, including copyright, trademark, trade dress, and patent laws.

The Starbird Chicken name, logo, brand identity, and all related names, logos, product and service names, designs, and slogans are trademarks of Starbird Chicken or its affiliates. You may not use these marks without the prior written permission of Starbird Chicken. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use. This license does not include any right to:

• Resell or make any commercial use of the Website or its Content
• Download or copy account information for the benefit of any third party
• Use any data mining, robots, or similar data gathering and extraction tools
• Reproduce, duplicate, copy, sell, or otherwise exploit the Website or any portion thereof for commercial purposes
• Create derivative works based on the Content without our prior written consent

Any unauthorized use of the Content on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. We vigorously enforce our intellectual property rights to the fullest extent of the law.

If you submit, post, upload, or otherwise make available any content, feedback, suggestions, ideas, or other communications to us through the Website ("User Content"), you grant Starbird Chicken a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

5. Payment Terms and Ordering

When you place an order through our Website or affiliated ordering platforms, you agree to the following payment terms:

5.1 Pricing and Payment

All prices listed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Prices displayed at the time of your order confirmation shall govern your transaction. Starbird Chicken reserves the right to correct any pricing errors, even after an order has been placed, and will notify you of any such corrections before processing your order.

By placing an order, you authorize Starbird Chicken and/or its authorized payment processors to charge the payment method you provide for the total amount of your order, including applicable taxes, delivery fees, service charges, and any applicable gratuity. You represent and warrant that you are authorized to use the payment method you provide.

We accept major credit cards, debit cards, digital payment platforms, and any other payment methods explicitly indicated on our Website at the time of transaction. All payment information is processed using industry-standard encryption technologies and secure payment processing systems.

5.2 Order Confirmation and Cancellations

An order placed through our Website does not constitute a binding contract until we have confirmed your order. We reserve the right to refuse or cancel any order for any reason, including without limitation: unavailability of products, errors in product or pricing information, or issues identified by our fraud detection systems.

Cancellation and refund policies may vary depending on the nature of the order, preparation status, and applicable delivery arrangements. Once a food order has been submitted and preparation has commenced, cancellations may not be accepted, and refunds may not be issued except at our sole discretion or as required by applicable law.

5.3 Taxes

You are responsible for all applicable federal, state, and local sales taxes, use taxes, or other taxes associated with your purchases. Starbird Chicken will collect and remit applicable sales taxes as required by law. The amount of tax charged may vary based on your location and the nature of the items purchased.

5.4 Promotional Offers and Discounts

Any promotional codes, coupons, discount offers, or loyalty rewards are subject to their specific terms and conditions and may not be combined with other offers unless expressly stated. We reserve the right to modify, suspend, or terminate any promotional program at any time without prior notice.

6. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STARBIRD CHICKEN PROVIDES THE WEBSITE AND ALL RELATED SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, Starbird Chicken makes no warranty or representation that:

• The Website will be uninterrupted, timely, secure, or error-free
• The results obtained from use of the Website will be accurate or reliable
• Any errors or defects in the Website will be corrected
• The Website or the servers that make it available are free of viruses or other harmful components
• Food products will meet your specific dietary, nutritional, or allergen requirements
• Delivery times will be accurate or that delivery services will be available in your area at all times

Nutritional and allergen information provided on our Website is offered as a general guide and may not account for variations in individual menu items, preparation methods, or ingredient substitutions. Customers with severe food allergies, intolerances, or specific medical dietary requirements should exercise caution and consult directly with our staff before ordering.

Some jurisdictions do not allow the exclusion of certain warranties. If you are located in such a jurisdiction, some of the above exclusions may not apply to you, and you may have additional rights under applicable law.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL STARBIRD CHICKEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Website or our services
• Any unauthorized access to or alteration of your transmissions or data
• Any statements or conduct of any third party on or through the Website
• Any food products purchased or consumed through our services
• Any errors, inaccuracies, or omissions in any content provided through the Website
• Any delay or failure in performance resulting from causes beyond our reasonable control
• Any other matter relating to the Website or our services

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF STARBIRD CHICKEN TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO STARBIRD CHICKEN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth in this section shall apply even if Starbird Chicken has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; accordingly, some of the above limitations may not apply to you.

8. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken and its officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and successors and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorney's fees and court costs) arising from or relating to:

• Your use of or access to the Website or services
• Your violation of any provision of these Terms of Service
• Your violation of any applicable federal, state, or local law or regulation
• Your violation of any third-party rights, including without limitation any intellectual property rights, privacy rights, or publicity rights
• Any User Content you submit, post, or transmit through the Website
• Any misrepresentation made by you in connection with your use of our services
• Any fraudulent, deceptive, or illegal activity conducted by you

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate fully with our defense of such claims. You shall not settle any claim or matter without our prior written consent.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or platforms, including but not limited to third-party food delivery services, payment processors, social media platforms, and analytics providers. These links are provided for your convenience and do not constitute an endorsement, sponsorship, or recommendation by Starbird Chicken of the linked websites, products, services, or their content.

Starbird Chicken has no control over and assumes no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We strongly encourage you to review the terms of service and privacy policies of any third-party websites you visit. Your interactions with third-party sites are solely between you and such third parties, and Starbird Chicken shall not be responsible for any loss or damage arising from those interactions.

10. Privacy and Data Protection

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Our Privacy Policy describes how we collect, use, store, and share personal information obtained through your use of our Website and services.

To the extent applicable to your use of our services and your location, we comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (FTC Act) with respect to unfair or deceptive practices in connection with consumer data. We encourage you to review our full Privacy Policy available at starbirdfood.click for complete details regarding your privacy rights and our data practices.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our services, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, "Disputes"), shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the jurisdiction in which Starbird Chicken operates, without regard to its conflict of law provisions or your actual state or country of residence.

To the extent that any dispute is not subject to arbitration as described in Section 12 below, you consent to submit to the personal jurisdiction of the federal and state courts located in the United States for the purpose of litigating all such Disputes. You waive any objection to the laying of venue of any such proceedings and waive any claim that such proceedings have been brought in an inconvenient forum.

Any claims arising under federal law, including without limitation claims under the FTC Act, the Computer Fraud and Abuse Act, or applicable federal intellectual property statutes, shall be governed by applicable federal law. Nothing in this Agreement shall limit Starbird Chicken's right to seek injunctive or other equitable relief in any court of competent jurisdiction.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will make good-faith efforts to resolve the dispute within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may pursue formal dispute resolution as described below.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except as provided below, if informal resolution fails, any Dispute shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect, which are incorporated by reference into this Agreement. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties.

The arbitrator shall have authority to award any remedy or relief that a court of competent jurisdiction could order or grant, except that the arbitrator may not award punitive damages unless authorized by statute. The arbitrator's award shall include costs of arbitration, reasonable attorneys' fees, and reasonable costs for expert and other witnesses, as the arbitrator deems appropriate.

12.3 Class Action Waiver

YOU AND STARBIRD CHICKEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Starbird Chicken agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive relief or other equitable remedies in a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration. Claims involving intellectual property rights, unauthorized access to computer systems, or violations of applicable data privacy laws may also be brought in a court of competent jurisdiction at Starbird Chicken's election.

13. Term and Termination

These Terms of Service shall remain in full force and effect while you use our Website or services. We may, in our sole discretion and without prior notice, immediately terminate your access to and use of the Website and any associated services if we determine that:

• You have violated or breached any provision of these Terms
• You have engaged in conduct that we determine, in our sole discretion, to be harmful to other users, third parties, or our business interests
• You have engaged in fraudulent, deceptive, or illegal activity in connection with our services
• You have provided false or misleading information to us
• Required by applicable law, regulation, or a valid order from a governmental authority

Upon termination of your access, your right to use the Website and services will immediately cease. Any provisions of these Terms that by their nature should survive termination shall survive, including without limitation provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

You may also terminate your use of our services at any time by ceasing to access or use the Website and, if applicable, by closing any account you have created. Termination of your account does not relieve you of any obligations accrued prior to termination, including without limitation payment obligations.

14. Changes to These Terms

Starbird Chicken reserves the right, at its sole discretion, to modify, revise, update, or replace these Terms of Service at any time. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and may, at our discretion, provide additional notice such as a prominent notice on our Website or an email notification to registered users.

Your continued access to or use of the Website or our services following the posting of revised Terms constitutes your acknowledgment and acceptance of those changes. If you do not agree to the revised Terms, you must immediately cease using our Website and services.

We encourage you to review these Terms periodically to stay informed of any updates. Your continued use of our services after changes are posted will be deemed your acceptance of the modified Terms.

15. Severability

If any provision of these Terms of Service is held to be invalid, illegal, void, or unenforceable by a court of competent jurisdiction or an arbitrator, such determination shall not affect the validity, legality, or enforceability of any other provision of these Terms. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

In the event that the class action waiver set forth in Section 12.3 is found to be unenforceable or invalid for any reason, the agreement to arbitrate set forth in Section 12.2 shall be null and void with respect to such claim, and the parties agree that the Dispute shall be resolved in a court of competent jurisdiction, subject to the governing law and jurisdiction provisions of Section 11.

16. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Starbird Chicken concerning your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

No waiver by Starbird Chicken of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, and any failure of Starbird Chicken to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver must be in writing and signed by an authorized representative of Starbird Chicken to be effective.

The section headings used in these Terms are for convenience only and shall not be given any legal import. These Terms shall not be construed against Starbird Chicken by virtue of having drafted them.

17. Force Majeure

Starbird Chicken shall not be held responsible or liable for any delay or failure to perform its obligations under these Terms to the extent that such delay or failure is caused by events, circumstances, or causes beyond our reasonable control, including but not limited to acts of God, natural disasters, earthquakes, floods, fires, pandemics, epidemics, public health emergencies, acts of terrorism, war, civil unrest, government actions, labor disputes or strikes, utility failures, supply chain disruptions, or failures of third-party service providers or infrastructure.

In the event of a force majeure occurrence, we will notify you as soon as reasonably practicable and will use commercially reasonable efforts to resume performance of our obligations as soon as such circumstances permit.

18. Accessibility

Starbird Chicken is committed to ensuring that our Website and services are accessible to individuals with disabilities in accordance with applicable standards under the Americans with Disabilities Act (ADA) and related regulations. If you experience any difficulty accessing any portion of our Website due to a disability, please contact us using the information below and we will work with you to provide the information, service, or transaction in an alternate format or through an alternate communication method.

19. Electronic Communications and Consent

By using our Website and services, or by communicating with us by email or other electronic means, you consent to receive communications from us electronically. We may communicate with you by email to the address you provide or by posting notices on our Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.

If you have opted in to receive marketing or promotional communications from us, you may opt out at any time by following the unsubscribe instructions included in such communications or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you transactional or service-related communications as required by law or in connection with your use of our services.

20. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, your rights, or our practices, please do not hesitate to contact us using the following information:

We will make reasonable efforts to respond to all legitimate inquiries within a reasonable time. For urgent matters involving food safety concerns, please also contact your local health department or appropriate regulatory authority.

These Terms of Service were last reviewed and updated on June 4, 2026. By continuing to use our Website and services on or after this date, you acknowledge and agree to the terms and conditions set forth herein. Starbird Chicken thanks you for choosing our services and looks forward to serving you.